FAQs

Yes, we’re a New Zealand-owned and operated software company. Our legal business name is Smitten Online Ltd, and we trade as Ezymigrate.

Yes, you can access Ezymigrate from any computer. It’s built on the Microsoft Azure cloud computing platform, a robust and highly secure cloud computing solution. That means you can access it anywhere with an internet connection.

Ezymigrate currently supports Internet Explorer, Google Chrome, Safari and Firefox.

One of our experts will arrange a 30 minute virtual meeting at a time that is convenient for you. You’ll be shown how Ezymigrate works and how it could benefit your business. Your expert will also answer any questions you might have about the software.

Ezymigrate is built on the Microsoft Azure cloud computing platform. That means that all your data is safely stored on Microsoft’s secure servers, located in different data centres worldwide. Microsoft takes data security and privacy very seriously. Click here to find out more.

We provide full support to all our clients. If you run into any difficulties or need any assistance, please get in touch with a member of our team at [email protected] We are always here to help.

Ezymigrate is very secure. All our client data is held at an enterprise-level Microsoft data centre that runs backups every 10 minutes. This means that Microsoft is responsible for 80% of Ezymigrate’s security.

As a New Zealand-based company, Ezymigrate complies with all NZ online privacy laws. In addition, we use SSL encryption technology to protect user data while it is in transit between a user’s device and the Microsoft data centre.

Yes, of course. It takes less than a minute to create and send a professional and attractively designed invoice or receipt for any amount.

Ezymigrate’s flexible accounting system lets you send a single invoice to a client and then gradually send receipts as you complete various stages of your service. You can also bill clients using any other procedure you need.

Ezymigrate helps immigration advisors fully manage client accounts by maintaining a complete record of incoming and outgoing documents, communications and much more. It also keeps records of each payment source – for example, where it is deposited or where it was sent from. It displays a complete accounts flow so you can see incoming and outgoing transactions on a per-client basis at a glance. Ezymigrate is also integrated with Xero, which means that you can create invoices in Ezymigrate and push them directly to Xero.

Yes. Ezymigrate was built according to IAA guidelines. It collects all the information the IAA requires from your clients for visit, study, work and residence visa applications at the click of a button. Within seconds, the client’s file in Ezymigrate is updated, ensuring that you have a complete record of all the information your clients submit to you.

We have a very easy to use export function that lets you extract all client data or download all uploaded documents at the click of a button.